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At Velentix, we are focused on relentlessly serving our customers.
Velentix is a SaaS Cloud solution offering service and project management, with integration and workflow, ITAM and conversational AI together on one platform. We are focused on relentless service to our customers. To deliver on this promise, we use our services team to tailor our solution to your needs. From initial scoping and process design to system configuration and training, we focus on aligning technology to support your strategic vision.
White Glove Service
Velentix follows a distinct methodology designed to transfer knowledge throughout the project and to help you embed best practices that will take your IT operations to the next level. We will be with you side-by-side to help ensure you are up and running with a system configured to match your specific requirements. All resources assigned to your implementation are part of the Velentix team.
Alex Turek
IT Service Desk Manager
Festival Foods
Continuous Improvement
We take the fight out of technology. Velentix provides business process consulting before, during and after implementation. These services help address business process issues centered around IT Service Management and Project Portfolio Management with consulting packages that can be tailored to your organization’s specific needs.
Managed Services
Are you looking for a way to get your initiatives off the ground? Do you find that despite having a strategic vision, you do not have the resources to execute on the vision? Let our team help you with our managed services for everything from dashboard creation to portal design to building out enterprise automation.
Ongoing Support
From the moment you start with Velentix, you will be introduced to a knowledgeable Professional Services team who will work with you during implementation and beyond. In addition to our support team, Velentix has a robust community of customers that share knowledge and best practices, an annual user conference, focus groups, and advisory boards.
Stephen Cook
Director of Information Technology Services
OUR SOLUTIONS
Drive agility in service management with AI and automation. Leverage a full lifecycle ITSM/ESM platform with support for ITIL, change management, assets, self-service and more.
Supercharge service with automation and AI for faster, better outcomes.
Make enterprise service management a reality with a single platform across IT, facilities, HR, marketing and more.
Cut software costs, stay compliant and expedite service delivery with real-time insights and usage data for all assets.
Tackle projects of any size with a platform that is as simple or as sophisticated as you need it to be.
Change the way you chat with conversational AI – enable virtual agents with custom forms and automation to take real action for faster resolution of tickets and easier information retrieval.
Let automation take off with no-code enterprise integration and workflow. Embrace digital transformation using a single hub to connect hundreds of platforms in one place.
Unlock the power of seamless service delivery, intelligent AI solutions and automated efficiency. Take your enterprise to new heights with Velentix.
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